You will also have to pay for pre-departure testing and PCR testing on day two and eight. You may be able to return home early to avoid having to quarantine, but airfares are likely to be in high demand and very expensive. Like with travel corridors last year, the government has said countries will be moved in and out of different colours. However, countries will be reviewed every three weeks, instead of weekly, to reduce disruption. Details of the data used to determine which countries are green, amber and red will be published on gov.
Package holiday providers should cancel package bookings as a result of the travel ban. Thomas Cook said earlier this year that if there is a requirement for you to quarantine in a hotel on your return to the UK and this is in place two weeks before you travel, then it will allow you to amend your holiday with no charge, or cancel with a full refund.
Currently all amber countries have an FCDO warning. That means almost all tour operators will offer a destination or date change or a refund. Love Holidays and On the Beach are notable exceptions to this rule. However, the FCDO may not always advise against non-essential travel to an amber destination, making it less clear cut whether your holiday will be cancelled and if you will be entitled to a refund. But a good travel company will allow you to amend your holiday for free in this situation too.
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England This advice applies to England: England home Advice can vary depending on where you live. Cancelling a package holiday This advice applies to England Print. Further help Contact the Citizens Advice consumer helpline on if you need more help - a trained adviser can give you advice over the phone.
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Help with meeting goals, tax-friendly saving, saving for children. Coronavirus has probably changed the way you think about holidays. This guide covers your options. You will usually be entitled to a refund when you have paid money in advance to a UK company for travel services that cannot be provided because of the coronavirus pandemic.
Unfortunately, many airlines or holiday companies have a backlog of refund claims, and some refunds are taking longer than normal. However, if you believe you are entitled to a refund then keep chasing them. You might be offered vouchers or a credit note and the option to arrange an alternative flight or holiday.
But taking vouchers or a credit note could be risky, as you are unlikely to be able to use them if your travel provider goes bust. Taking vouchers may also affect other ways to claim if things go wrong, such as via your credit card provider or your travel insurance. For instant money guidance based on your circumstances, get started with our Money Navigator tool.
For non-UK based companies, you may not be entitled to a cash refund. If your holiday provider refuses a refund if they are non-UK based and tells you to claim on your travel insurance or with your credit card, make sure you get this in writing.
For example, if your airline has cancelled your flight, but your hotel booking is still available, you will only be entitled to a refund from the cancelled flight. If the travel provider is still offering their service for example, the hotel is still offering you accommodation despite the fact your flight has been cancelled , then you will not be entitled to a refund and you are unlikely to have the right to claim on your credit card.
This applies if the airline or holiday company goes bust or the holiday is cancelled. All travel insurance policies are different. But most will cover you if you have lost money after your holiday has been cancelled, including because of coronavirus. If you are claiming because your holiday has been cancelled then your travel insurer might expect you to have attempted to get a refund first from your airline, accommodation provider or holiday company.
Join our private Coronavirus and your Money Facebook group for money news and updates as soon as we get them. If you paid for your holiday by credit or debit card, some travel insurers might ask you to make a claim with your card provider before making an insurance claim. Making a claim with your credit card provider could mean you get more of your money back. Generally, flights booked directly with an airline and some flight-only bookings with your tour operator will not be protected unless you have received an ATOL protected certificate with your booking.
However, if you paid for your holiday by credit card then you may be able to get your money back from your credit card provider. MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper. Download app: WhatsApp. For help sorting out your debts or credit questions. For everything else please contact us via Webchat or telephone.
Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on Benefits if you have children Entitlements to help with the cost of pregnancy or bringing up children. Benefits if you're sick, disabled or a carer Understand what support is available for coping with ill health. Can I claim through my travel insurance?
When can I cancel my package holiday without paying fees? Find the best package holiday providers Can I transfer my package holiday to someone else? Can I cancel my holiday and get my money back?
The Which? Holiday Checker makes it easy for you to find out which providers offer the best flexible booking options, and which ones could leave you out of pocket if circumstances change. Related articles Can I cancel my holiday due to unrest or natural disaster?
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