Case investigation identifies where people who have COVID may have been exposed or infected others. Case investigations also help to identify contacts, or people who may have been exposed to someone with COVID Contact tracing helps to further slow the spread of the virus by talking to contacts about how to stay home and away from others.
It is important for cases to stay home and isolate and for contacts to quarantine even if they feel fine so they do not infect others. Lab tests for COVID are reported to the health department the same way other infectious diseases are reported.
Case investigations work to minimize the spread of the virus. People who test positive for COVID will be contacted by a trained public health worker to talk about symptoms and places where they may have exposed others living, work, or social settings. Public health workers make sure those who test positive, or who are exposed to the virus, get information that helps decrease the spread of COVID to others.
It is important to answer telephone calls or text messages from public health workers doing case investigations. The process works to slow the spread of COVID if those who test positive for the virus, and their close contacts, answer calls or texts and follow instructions around how to stay home and away from others.
Trained public health workers can answer your questions about services and different ways to protect your family, friends, and community. These workers will leave a message if they cannot reach you. An authorized staff member will be able to determine if the contact you received was legitimate. Use caution and never provide personal information unless you are absolutely sure the situation is legitimate. We will never ask you to provide, update, or verify personal information through unsolicited emails.
Do not respond to such emails, and contact us with questions or concerns. Recent consumer warnings about suspicious emails and identify theft. How to report phishing, email scams, and bogus IRS websites. Fraud and Scam Alerts. What should I do? These agencies have the authority to investigate and prosecute criminal matters. Many people are bombarded by unwanted telephone calls - even though they are on the Do Not Call Registry. The problem is difficult to stop because the scam artists increasingly use modern technology - including caller ID spoofing and throw-away cell phones - to conceal their identity and location and evade law enforcement.
People are being bombarded with scam telephone calls that promise to help lower their credit card interest rates. When people return the calls or press their keypad as directed, however, they may be contacting debt assistance scam artists or identity theft crime rings. Across the country, senior citizens report receiving phone calls that offer "free" medical alert systems. But these systems are not free.
Scammers scare and defraud seniors by convincing them to disclose their private information and then use this information to commit identity theft or drain bank accounts. How Can We Help? As "Shelly" and her family sat down to dinner, the phone rang.
Before she answered the call, Shelly looked at the caller ID and saw her own name and phone number!
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